Kay, finally had the chance to read this a bit more. I was a tad bit oblivious thinking there was no PvP and Help Moderator ranks, I clearly haven't kept up with the times..
Honestly, I don't think there should be Help and PvP moderators. It should legitimately just be senior, junior and trial. It honestly just causes crap, as you can tell. You guys keep categorizing things down to the T, and I don't think it's helping, overall. You have a system that's flawed at the moment, and instead of trying to fix what is in front of you, you're trying to implement more things and abolishing other things. It's honestly not going to fix things, it's only going to make things harder. You can't please everyone, so what you have to do in this situation is think of what's better for the community. Even if there's a large portion of the staff team that doesn't agree with the way you want to do something. In that sense, their opinions matter, but don't count. Because their opinions can be biased. Their opinions and beliefs don't out speak the needs of the community. They are there to help people and enforce the rules. If they are fighting amongst each other, because of these labels you have bestowed upon them, how do you think it's going to look to the community?
Fuck the labels, fuck the custom ranks. Simplicity is always best in some circumstances, and I think it perfectly fits into this. You don't need the PvP and moderator statuses, because it does just cause drama. I know having senior and junior moderators may make people feel as if they are inferior/superior to another, but is that not what the PvP and Help moderator departments have been doing for a long time?
At least with the titles of senior, junior and trial you can see how far one is progressing. I don't believe it should be labelled based on the amount of time the individual has spent within the team, why? because it means someone could be gone for over a year, come back, apply, have the potential to be accepted, pass their trial then go onto senior just because they were staff for an x amount of time? Seriously, I don't agree with it.
It should be based on their work ethics, the effort they put in how well they carry out their duties. Time has nothing to do it. What if you get someone that surpasses the abilities current and past moderators have? That they excel beyond everyone else but they get hidden amongst the shadows just because they haven't been staff long enough.
All that is needed is the duties to be outlined clearly, staff members coming to the same understanding and conclusions for punishments etc.. if you want to know more of what I mean, just look back to my first reply...
Tl;dr, you're creating more work for yourself in trying to please everyone. That is a task that is nearly impossible, and just because the forums community is happy with the decisions, what of those in the in-game community? Do their opinions and thoughts get cast aside just because they don't like to use the forums?
The forums community is too limited, and only a few people will actually speak their minds about it, and I'm sorry, but we who use the forums are not the majority. We may be the group of people who probably care about the server the most, but that does not mean the conclusion(s) we reach is what is going to be right and 'just' for the overall well being of the server.
Edit: What is merging the two ranks going to accomplish? Sure there will be no inferior and superior debates, but do you know what will come out of it? Favouritism. Why? because there will always be new and older moderators within the team. The older ones are going to know me and are going to be looked upon to answer their questions. Newer ones? well, they don't have the proper experience to deal with certain things. What's it going to look like if a new player comes to the server, gets a moderator who just past their trails and can't help them with what they need. They'll be passed around up until the point that they grow tired of waiting, and either quit or rage at the staff members. I'm not saying that this is what will happen, but you know how it is. You see it now with the appeals, cases and reports.
I humbly invite you to join me on my proverbial beach chair