I can't log in

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Makedonski
One Hit Wonder
Posts: 2
Joined: Mon Jul 01, 2019 5:12 pm
Location: Macedonia / Finland

I can't log in

Post by Makedonski » Wed May 05, 2021 9:12 am

Hello,

I've been trying to log in today after a longish break from game. I had forgot my password so i recovered it through e-mail. I changed the password from my profile and I am successfully been able to log-in to forums but not in-game. It just shows "invalid password" even tho I am certain that it is written correctly. Also it seems odd that with the same password I am eligible to log-in to forums but not in-game. Thank you so much for help in advance.

Best, Makedonski

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Brant
Fanatic
Posts: 4193
Joined: Tue Aug 12, 2014 3:17 am

Re: I can't log in

Post by Brant » Wed May 05, 2021 12:30 pm

Forums and ingame are not linked

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Iron adam
Event Coordinator
Posts: 11693
Joined: Sun Aug 24, 2014 6:07 am
Contact:

Re: I can't log in

Post by Iron adam » Fri May 07, 2021 3:03 am

Your Forums Account Password Is Separate From Your Ingame Password. Try Posting A RECOVERY ::thread Here: viewforum.php?f=58

Jray8967
Premium Donator
Posts: 8
Joined: Sat Nov 21, 2015 5:36 pm

Getting account back

Post by Jray8967 » Sun Jun 20, 2021 8:46 pm

I had my “van reason” changed so I could get my account back and was told to post a ::recovery but I’m not sure what that means my account is Jray8967 I’d love to play again as I’ve spent TONS of money in the past and plan to spend more

Raj
Developer
Posts: 2617
Joined: Sun Dec 30, 2018 2:50 am

Re: I can't log in

Post by Raj » Sun Jun 20, 2021 10:47 pm

You need to click this link: viewforum.php?f=58
Then make a new thread, and in the thread paste this form and fill it out

Code: Select all

Account Name you wish to Recover:

What are you trying to recover: (Password/Bank Pin/Forum Account)

Which Country or State did you create your account in:

Which Country or State are you creating this Recovery in:

What Internet Service Provider (ISP) was the account created under: (Example: AT&T, Verizon, etc.)

When did you create your account:

When did you purchase the account name:

Who did you purchase the account name from (Which staff member):

When did you last log in on the account?

Name other accounts you own so we can compare the IP Addresses:

Did you ever Donate on the account:

If you did donate, please post the Transaction ID’s:

If you donated, how many credits did you donate for:

What account are you currently using:

If you can, please provide a picture or video of the account you're trying to recover (Include proof of account purchase if applicable):

Do you believe you were hacked: (Yes/No)

If you have any other accepted recoveries, please provide the link here:

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