Cant log in client

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One Hit Wonder
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Cant log in client

Postby Bandos mofo » Wed Jan 16, 2019 11:32 am

I just recently changed my password and I can log into the forums but not in the client.

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Re: Cant log in client

Postby Rapsey » Wed Jan 16, 2019 12:33 pm

Although your forums and in-game accounts share the same username they are different accounts. The passwords for both accounts are separate.

You can reset your in-game password by going to the in-game account in your UCP (here) and clicking the "Recover password / bank pin" button on the right.

One Hit Wonder
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Joined: Wed Nov 13, 2013 4:30 am

Re: Cant log in client

Postby Bandos mofo » Wed Jan 16, 2019 9:10 pm

Okay, I have tried going to UCP, but my in-game account never had a recovery email set up for the game pw. Is there anyway I can reset the in-game pw a different way?

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Re: Cant log in client

Postby Admin adam » Wed Jan 16, 2019 9:31 pm

Bandos mofo wrote:Okay, I have tried going to UCP, but my in-game account never had a recovery email set up for the game pw. Is there anyway I can reset the in-game pw a different way?

I have sent out a game recovery email to your email on file. This should also allow you to use the Automated Recovery System in the future.

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